Had a major outage affecting our dashboard, API and private pages - Incidentdetails - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Opgelost

Grote storing

Begon op meer dan 1 jaar geleden Duurde ongeveer 2 uur

Getroffen

Private status pages

Dashboard

API

Integrations

Notifications

Email

Updates

Opgelost
november 10, 2022 om 00:31
Opgelost
november 10, 2022 om 00:31
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Monitoring
november 09, 2022 om 22:25
Monitoring
november 09, 2022 om 22:25
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!