Had a major outage affecting our dashboard, API and private pages - Details zu Vorfällen - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Gelöst

Großer Ausfall

Aufgetreten am vor mehr als 1 Jahr Dauerte etwa 2 Stunden

Betroffen

Private Statusseiten

Armaturenbrett

API

Integrations

Notifications

Email

Aktualisierung

Gelöst
November 10, 2022 um 00:31
Gelöst
November 10, 2022 um 00:31
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Überprüfung
November 09, 2022 um 22:25
Überprüfung
November 09, 2022 um 22:25
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!