Instatus - Had a major outage affecting our dashboard, API and private pages – Szczegóły incydentu

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Had a major outage affecting our dashboard, API and private pages

Rozwiązany
Poważna awaria
Wystąpił w dniu prawie 3 lata temuTrwało około 2 godziny

Dotknięty

Private status pages

Poważna awaria z 10:25 PM do 12:31 AM

Dashboard

Poważna awaria z 10:25 PM do 12:31 AM

API

Poważna awaria z 10:25 PM do 12:31 AM

Notifications

Poważna awaria z 10:25 PM do 12:31 AM

Email

Poważna awaria z 10:25 PM do 12:31 AM

SMS

Poważna awaria z 10:25 PM do 12:31 AM

Aktualizacje
  • Rozwiązany
    Rozwiązany

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Monitorowanie
    Monitorowanie

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage