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Had a major outage affecting our dashboard, API and private pages

Решено
Полная недоступность
Началось больше 1 года назад длился около 2 часов

Затронутые

Private status pages
Dashboard
API
Integrations
Notifications
Email
Обновления
  • Решено
    Решено

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Мониторинг
    Мониторинг

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage