Had a major outage affecting our dashboard, API and private pages - Detalles del incidente - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Resuelto

Interrupción mayor

Iniciado el hace más de 1 año Duró alrededor de 2 horas

Afectado

Páginas de estado privado

Panel

API

Supervisión de integraciones

Notificaciones

Email

Actualizaciones

Resuelto
noviembre 10, 2022 a 00:31
Resuelto
noviembre 10, 2022 a 00:31
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Supervisando
noviembre 09, 2022 a 22:25
Supervisando
noviembre 09, 2022 a 22:25
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!