Instatus - Had a major outage affecting our dashboard, API and private pages – Podrobnosti o dogodku

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Had a major outage affecting our dashboard, API and private pages

Odpravljeno
Večji izpad delovanja
Začetek pred skoraj 3 letiTrajalo približno 2 uri

Prizadete storitve

Private status pages

Večji izpad delovanja od 10:25 PM do 12:31 AM

Dashboard

Večji izpad delovanja od 10:25 PM do 12:31 AM

API

Večji izpad delovanja od 10:25 PM do 12:31 AM

Notifications

Večji izpad delovanja od 10:25 PM do 12:31 AM

Email

Večji izpad delovanja od 10:25 PM do 12:31 AM

SMS

Večji izpad delovanja od 10:25 PM do 12:31 AM

Posodobitve
  • Odpravljeno
    Odpravljeno

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Spremljanje
    Spremljanje

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage