Instatus - Had a major outage affecting our dashboard, API and private pages – Incidens részletei

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Had a major outage affecting our dashboard, API and private pages

Megoldott
Súlyos kimaradás
Kezdeti időpont majdnem 4 évvel ezelőttTartott 2 óra 6 perc

Érintett terület

Private status pages

Súlyos kimaradás – 10:25 PM – 12:31 AM

Dashboard

Súlyos kimaradás – 10:25 PM – 12:31 AM

API

Súlyos kimaradás – 10:25 PM – 12:31 AM

Notifications

Súlyos kimaradás – 10:25 PM – 12:31 AM

Email

Súlyos kimaradás – 10:25 PM – 12:31 AM

SMS

Súlyos kimaradás – 10:25 PM – 12:31 AM

Frissítések
  • Megoldott
    UTC
    Megoldott

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Megfigyelés alatt
    UTC
    Megfigyelés alatt

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage