Had a major outage affecting our dashboard, API and private pages - Incident details - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Resolved

Major outage

Started over 1 year ago Lasted about 2 hours

Affected

Private status pages

Dashboard

API

Integrations

Notifications

Email

Updates

Resolved
November 10, 2022 at 12:31 AM
Resolved
November 10, 2022 at 12:31 AM
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Monitoring
November 09, 2022 at 10:25 PM
Monitoring
November 09, 2022 at 10:25 PM
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!