Instatus - Had a major outage affecting our dashboard, API and private pages – Dettagli dell'incidente

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Had a major outage affecting our dashboard, API and private pages

Risolto
Grave disservizio
Avviato il quasi 4 anni faDurato 2 ore 6 minuti

Componenti interessati

Private status pages

Grave disservizio da 10:25 PM a 12:31 AM

Dashboard

Grave disservizio da 10:25 PM a 12:31 AM

API

Grave disservizio da 10:25 PM a 12:31 AM

Notifications

Grave disservizio da 10:25 PM a 12:31 AM

Email

Grave disservizio da 10:25 PM a 12:31 AM

SMS

Grave disservizio da 10:25 PM a 12:31 AM

Aggiornamenti
  • Risolto
    UTC
    Risolto

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Monitorando
    UTC
    Monitorando

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage