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Had a major outage affecting our dashboard, API and private pages

ВирішеноПовністю недоступно2 години 6 хвилин

Зачеплені компоненти

Private status pages

Повністю недоступно від 10:25 PM до 12:31 AM

Dashboard

Повністю недоступно від 10:25 PM до 12:31 AM

API

Повністю недоступно від 10:25 PM до 12:31 AM

  • ВирішеноUTC

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • МоніторингUTC

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage