Instatus - Had a major outage affecting our dashboard, API and private pages – Sorun Detayları

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Had a major outage affecting our dashboard, API and private pages

Çözüldü
Kesinti
Başlangıç: 3 yıldan fazla önceÇözülme süresi: yaklaşık 2 saat

Etkilenenler

Private status pages

Kesinti itibaren 10:25 PM - 12:31 AM

Dashboard

Kesinti itibaren 10:25 PM - 12:31 AM

API

Kesinti itibaren 10:25 PM - 12:31 AM

Notifications

Kesinti itibaren 10:25 PM - 12:31 AM

Email

Kesinti itibaren 10:25 PM - 12:31 AM

SMS

Kesinti itibaren 10:25 PM - 12:31 AM

Güncellemeler
  • Çözüldü
    UTC
    Çözüldü

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Takip Ediliyor
    UTC
    Takip Ediliyor

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage