Had a major outage affecting our dashboard, API and private pages - Detajet e incidentit - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Zgjidhur

Ndërprerje e madhe

Filloi pothuajse 4 vite më parëNëntor 09, 2022Zgjati 2 orë 6 minutaNëntor 09, 202210:25 MDNëntor 10, 202212:31 PDUTC

Të prekura

Private status pages

Dashboard

API

Notifications

Email

SMS

Përditësimet

Zgjidhur
Nëntor 10, 2022 në 12:31 PDUTC
Zgjidhur
Nëntor 10, 2022 në 12:31 PDUTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Monitorim
Nëntor 09, 2022 në 10:25 MDUTC
Monitorim
Nëntor 09, 2022 në 10:25 MDUTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!