Had a major outage affecting our dashboard, API and private pages - Detalhes do incidente - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Resolvido

Interrupção grave

Início há quase 4 anosnovembro 09, 2022Durado 2 horas 6 minutosnovembro 09, 202222:25novembro 10, 202200:31UTC

Afetado

Private status pages

Dashboard

API

Notifications

Email

SMS

Atualizações

Resolvido
novembro 10, 2022 em 00:31UTC
Resolvido
novembro 10, 2022 em 00:31UTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Monitorização
novembro 09, 2022 em 22:25UTC
Monitorização
novembro 09, 2022 em 22:25UTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!