Instatus - Had a major outage affecting our dashboard, API and private pages – Detalhes do incidente

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Had a major outage affecting our dashboard, API and private pages

Resolvido
Totalmente indisponível
Início há mais de 3 anosDurado aproximadamente 2 horas

Afetado

Private status pages

Totalmente indisponível de 10:25 PM para 12:31 AM

Dashboard

Totalmente indisponível de 10:25 PM para 12:31 AM

API

Totalmente indisponível de 10:25 PM para 12:31 AM

Notifications

Totalmente indisponível de 10:25 PM para 12:31 AM

Email

Totalmente indisponível de 10:25 PM para 12:31 AM

SMS

Totalmente indisponível de 10:25 PM para 12:31 AM

Atualizações
  • Resolvido
    UTC
    Resolvido

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Monitorização
    UTC
    Monitorização

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage