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Berichtgeschiedenis

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dec. 2022

Opgelost
december 15, 2022 om 01:04
Opgelost
december 15, 2022 om 01:04
Maintenance automations issue is now resolved! Thank you for you patience.
Monitoring
december 15, 2022 om 00:08
Monitoring
december 15, 2022 om 00:08
We fixed this issue and monitoring the results! We also moved to a more resilient way of doing these automations it in the future. Thank you for your patience!
Geïdentificeerd
december 13, 2022 om 19:26
Geïdentificeerd
december 13, 2022 om 19:26
We're currently facing issues with automatic scheduled maintenance starts, completes and reminders not triggering correctly. We recommend not using them until we fix that issue. We're working on it and we'll send you an update once it's fixed!

nov. 2022

Opgelost
november 10, 2022 om 00:31
Opgelost
november 10, 2022 om 00:31
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Monitoring
november 09, 2022 om 22:25
Monitoring
november 09, 2022 om 22:25
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

nov. 2022 naar jan. 2023