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Had a major outage affecting our dashboard, API and private pages

Lahendatud
Suure mõjuga katkestus
Algas rohkem kui 3 aasta eestKestis umbes 2 tundi

Mõjutatud

Private status pages

Suure mõjuga katkestus alates 10:25 PM kuni 12:31 AM

Dashboard

Suure mõjuga katkestus alates 10:25 PM kuni 12:31 AM

API

Suure mõjuga katkestus alates 10:25 PM kuni 12:31 AM

Notifications

Suure mõjuga katkestus alates 10:25 PM kuni 12:31 AM

Email

Suure mõjuga katkestus alates 10:25 PM kuni 12:31 AM

SMS

Suure mõjuga katkestus alates 10:25 PM kuni 12:31 AM

Värskendused
  • Lahendatud
    UTC
    Lahendatud

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Jälgimisel
    UTC
    Jälgimisel

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage