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Had a major outage affecting our dashboard, API and private pages

ΕπιλύθηκεΣοβαρή διακοπή2 ώρες 6 λεπτά

Επηρεάζεται

Private status pages

Σοβαρή διακοπή από 10:25 PM έως 12:31 AM

Dashboard

Σοβαρή διακοπή από 10:25 PM έως 12:31 AM

API

Σοβαρή διακοπή από 10:25 PM έως 12:31 AM

  • ΕπιλύθηκεUTC

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • ΠαρακολούθησηUTC

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage