Instatus - Had a major outage affecting our dashboard, API and private pages – Podrobnosti o incidentu

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Had a major outage affecting our dashboard, API and private pages

Vyřešeno
Velký výpadek
Zahájeno skoro před 3 rokyTrvalo přibližně 2 hodiny

Ovlivněno

Private status pages

Velký výpadek z 10:25 PM do 12:31 AM

Dashboard

Velký výpadek z 10:25 PM do 12:31 AM

API

Velký výpadek z 10:25 PM do 12:31 AM

Notifications

Velký výpadek z 10:25 PM do 12:31 AM

Email

Velký výpadek z 10:25 PM do 12:31 AM

SMS

Velký výpadek z 10:25 PM do 12:31 AM

Aktualizace
  • Vyřešeno
    Vyřešeno

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Monitorujeme
    Monitorujeme

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage