Instatus - Had a major outage affecting our dashboard, API and private pages – Incident details

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Had a major outage affecting our dashboard, API and private pages

ResolvedMajor outage2 hours 6 minutes

Affected

Private status pages

Major outage from 10:25 PM to 12:31 AM

Dashboard

Major outage from 10:25 PM to 12:31 AM

API

Major outage from 10:25 PM to 12:31 AM

  • ResolvedUTC

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • MonitoringUTC

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage