Instatus - Had a major outage affecting our dashboard, API and private pages – Àlàyé ìṣẹ̀lẹ̀

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Had a major outage affecting our dashboard, API and private pages

A yanjú
Ìdásẹsẹ ńlá
Ó bẹ̀rẹ̀ over 3 years agoÓ gbà about 2 hours

Tí ó kàn

Private status pages

Ìdásẹsẹ ńlá láti 10:25 PM sí 12:31 AM

Dashboard

Ìdásẹsẹ ńlá láti 10:25 PM sí 12:31 AM

API

Ìdásẹsẹ ńlá láti 10:25 PM sí 12:31 AM

Notifications

Ìdásẹsẹ ńlá láti 10:25 PM sí 12:31 AM

Email

Ìdásẹsẹ ńlá láti 10:25 PM sí 12:31 AM

SMS

Ìdásẹsẹ ńlá láti 10:25 PM sí 12:31 AM

Àwọn ìmúdójúìwọ̀n
  • A yanjú
    UTC
    A yanjú

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Ìbójútó
    UTC
    Ìbójútó

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage