Instatus - Had a major outage affecting our dashboard, API and private pages – Mga detalye ng insidente

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Had a major outage affecting our dashboard, API and private pages

Naayos
Malaking pagkawala
Nagsimula over 3 years agoTumagal about 2 hours

Apektado

Private status pages

Malaking pagkawala mula sa 10:25 PM hanggang 12:31 AM

Dashboard

Malaking pagkawala mula sa 10:25 PM hanggang 12:31 AM

API

Malaking pagkawala mula sa 10:25 PM hanggang 12:31 AM

Notifications

Malaking pagkawala mula sa 10:25 PM hanggang 12:31 AM

Email

Malaking pagkawala mula sa 10:25 PM hanggang 12:31 AM

SMS

Malaking pagkawala mula sa 10:25 PM hanggang 12:31 AM

Mga update
  • Naayos
    Naayos

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Minomonitor
    Minomonitor

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage