Had a major outage affecting our dashboard, API and private pages

Naayos

Malaking pagkawala

Nagsimula over 3 years agoNovember 09, 2022Tumagal about 2 hoursNovember 09, 202210:25 PMNovember 10, 202212:31 AMUTC

Apektado

Private status pages

Dashboard

API

Notifications

SMS

Mga update

Naayos
November 10, 2022 sa 12:31 AMUTC
Naayos
November 10, 2022 sa 12:31 AMUTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Minomonitor
November 09, 2022 sa 10:25 PMUTC
Minomonitor
November 09, 2022 sa 10:25 PMUTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

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