Instatus - Had a major outage affecting our dashboard, API and private pages – Maelezo ya tukio

Mifumo yote inafanya kazi

Had a major outage affecting our dashboard, API and private pages

Imetatuliwa
Hitilafu kubwa
Ilianza over 3 years agoIlishika about 2 hours

Imeathirika

Private status pages

Hitilafu kubwa kutoka 10:25 PM hadi 12:31 AM

Dashboard

Hitilafu kubwa kutoka 10:25 PM hadi 12:31 AM

API

Hitilafu kubwa kutoka 10:25 PM hadi 12:31 AM

Notifications

Hitilafu kubwa kutoka 10:25 PM hadi 12:31 AM

Email

Hitilafu kubwa kutoka 10:25 PM hadi 12:31 AM

SMS

Hitilafu kubwa kutoka 10:25 PM hadi 12:31 AM

Masasisho
  • Imetatuliwa
    UTC
    Imetatuliwa

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Inafuatiliwa
    UTC
    Inafuatiliwa

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage