Instatus - Had a major outage affecting our dashboard, API and private pages – Incidentdetaljer

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Had a major outage affecting our dashboard, API and private pages

Löst
Stort avbrott
Började över tre år sedanVarade ungefär två timmar

Påverkade

Private status pages

Stort avbrott från 10:25 PM till 12:31 AM

Dashboard

Stort avbrott från 10:25 PM till 12:31 AM

API

Stort avbrott från 10:25 PM till 12:31 AM

Notifications

Stort avbrott från 10:25 PM till 12:31 AM

Email

Stort avbrott från 10:25 PM till 12:31 AM

SMS

Stort avbrott från 10:25 PM till 12:31 AM

Uppdateringar
  • Löst
    UTC
    Löst

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Monitorerar
    UTC
    Monitorerar

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage