Instatus - Had a major outage affecting our dashboard, API and private pages – Detalji prekida

Svi sistemi funkcionišu

Had a major outage affecting our dashboard, API and private pages

Rešeno
Ne funkcioniše
Početo almost 3 years agoТрајало about 2 hours

Uticano

Private status pages

Ne funkcioniše undefined 10:25 PM do 12:31 AM

Dashboard

Ne funkcioniše undefined 10:25 PM do 12:31 AM

API

Ne funkcioniše undefined 10:25 PM do 12:31 AM

Notifications

Ne funkcioniše undefined 10:25 PM do 12:31 AM

Email

Ne funkcioniše undefined 10:25 PM do 12:31 AM

SMS

Ne funkcioniše undefined 10:25 PM do 12:31 AM

Ажурирања
  • Rešeno
    Rešeno

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Nadgledanje
    Nadgledanje

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage