Instatus - Had a major outage affecting our dashboard, API and private pages – Podrobnosti incidentu

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Had a major outage affecting our dashboard, API and private pages

Vyriešené
Vážny výpadok
Začaté pred viac než 3 rokmiTrvalo približne 2 hodiny

Ovplyvnené

Private status pages

Vážny výpadok z 10:25 PM do 12:31 AM

Dashboard

Vážny výpadok z 10:25 PM do 12:31 AM

API

Vážny výpadok z 10:25 PM do 12:31 AM

Notifications

Vážny výpadok z 10:25 PM do 12:31 AM

Email

Vážny výpadok z 10:25 PM do 12:31 AM

SMS

Vážny výpadok z 10:25 PM do 12:31 AM

Aktualizace
  • Vyriešené
    UTC
    Vyriešené

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Monitorujeme
    UTC
    Monitorujeme

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage