Had a major outage affecting our dashboard, API and private pages - Podrobnosti incidentu - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Vyriešené

Vážny výpadok

Začaté takmer pred 4 rokminovembra 09, 2022Trvalo 2 hodiny 6 minútnovembra 09, 202222:25novembra 10, 20220:31UTC

Ovplyvnené

Private status pages

Dashboard

API

Notifications

Email

SMS

Aktualizácie

Vyriešené
novembra 10, 2022 v 0:31UTC
Vyriešené
novembra 10, 2022 v 0:31UTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Monitorujeme
novembra 09, 2022 v 22:25UTC
Monitorujeme
novembra 09, 2022 v 22:25UTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!