Instatus - Had a major outage affecting our dashboard, API and private pages – Detalji incidenta

Svi sistemi funkcionišu

Had a major outage affecting our dashboard, API and private pages

Rešeno
Veći prekid rada
Početo pre gotovo 4 godineТрајало 2 sata 6 minuta

Uticano

Private status pages

Veći prekid rada od 10:25 PM do 12:31 AM

Dashboard

Veći prekid rada od 10:25 PM do 12:31 AM

API

Veći prekid rada od 10:25 PM do 12:31 AM

Notifications

Veći prekid rada od 10:25 PM do 12:31 AM

Email

Veći prekid rada od 10:25 PM do 12:31 AM

SMS

Veći prekid rada od 10:25 PM do 12:31 AM

Ažuriranja
  • Rešeno
    UTC
    Rešeno

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Nadgledanje
    UTC
    Nadgledanje

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage