Had a major outage affecting our dashboard, API and private pages - Detaliile incidentului - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Rezolvat

Întrerupere majoră

Început la circa 2 ani în urmăA durat circa 2 ore

Afectat

Private status pages

Dashboard

API

Integrations

Notifications

Email

Actualizări

Rezolvat
noiembrie 10, 2022 la 00:31
Rezolvat
noiembrie 10, 2022 la 00:31
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
În curs de monitorizare
noiembrie 09, 2022 la 22:25
În curs de monitorizare
noiembrie 09, 2022 la 22:25
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!