Had a major outage affecting our dashboard, API and private pages - Hendelsesdetaljer - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Løst

Større avbrudd

Begynte på nesten 4 år sidennovember 09, 2022Varte 2 timer 6 minutternovember 09, 202222:25november 10, 202200:31UTC

Påvirket

Private status pages

Dashboard

API

Notifications

Email

SMS

Oppdateringer

Løst
november 10, 2022 kl. 00:31UTC
Løst
november 10, 2022 kl. 00:31UTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Overvåker
november 09, 2022 kl. 22:25UTC
Overvåker
november 09, 2022 kl. 22:25UTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!