Had a major outage affecting our dashboard, API and private pages

समाधान भयो

ठूलो अवरोध

सुरु भयो almost 4 years agoNovember 09, 2022रह्यो 2 hours 6 minutesNovember 09, 202210:25 PMNovember 10, 202212:31 AMUTC

प्रभावित

Private status pages

Dashboard

API

Notifications

SMS

अद्यावधिकहरू

समाधान भयो
November 10, 2022 मा 12:31 AMUTC
समाधान भयो
November 10, 2022 मा 12:31 AMUTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
अनुगमन गरिँदै
November 09, 2022 मा 10:25 PMUTC
अनुगमन गरिँदै
November 09, 2022 मा 10:25 PMUTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

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