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Had a major outage affecting our dashboard, API and private pages

Diselesaikan
Gangguan besar
Dimulakan lebih dari 3 tahun yang laluBerlangsung sekitar 2 jam

Terjejas

Private status pages

Gangguan besar dari 10:25 PM hingga 12:31 AM

Dashboard

Gangguan besar dari 10:25 PM hingga 12:31 AM

API

Gangguan besar dari 10:25 PM hingga 12:31 AM

Notifications

Gangguan besar dari 10:25 PM hingga 12:31 AM

Email

Gangguan besar dari 10:25 PM hingga 12:31 AM

SMS

Gangguan besar dari 10:25 PM hingga 12:31 AM

Kemas kini
  • Diselesaikan
    UTC
    Diselesaikan

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Sedang dipantau
    UTC
    Sedang dipantau

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage