Had a major outage affecting our dashboard, API and private pages

हल हुआ

गंभीर आउटेज

शुरू हुआ over 3 years agoNovember 09, 2022चला about 2 hoursNovember 09, 202210:25 PMNovember 10, 202212:31 AMUTC

प्रभावित

Private status pages

Dashboard

API

Notifications

SMS

अपडेट

हल हुआ
November 10, 2022 पर 12:31 AMUTC
हल हुआ
November 10, 2022 पर 12:31 AMUTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
निगरानी
November 09, 2022 पर 10:25 PMUTC
निगरानी
November 09, 2022 पर 10:25 PMUTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

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