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Had a major outage affecting our dashboard, API and private pages

Решено
Голем прекин
Започна пред повеќе од 3 годиниТраеше околу 2 часа

Засегнати

Private status pages

Голем прекин од 10:25 PM до 12:31 AM

Dashboard

Голем прекин од 10:25 PM до 12:31 AM

API

Голем прекин од 10:25 PM до 12:31 AM

Notifications

Голем прекин од 10:25 PM до 12:31 AM

Email

Голем прекин од 10:25 PM до 12:31 AM

SMS

Голем прекин од 10:25 PM до 12:31 AM

Ажурирања
  • Решено
    UTC
    Решено

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Се следи
    UTC
    Се следи

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage