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Uptime monitoring - Darbojas

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Incident response - Darbojas

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On-call - Darbojas

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Slack app - Darbojas

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Dashboard - Darbojas

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API - Darbojas

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Maintenance Automations - Darbojas

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janv. 2023

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dec. 2022

Issues with Maintenance Automations
AtrisinātsDaļējs pārtraukums29 stundas 37 minūtes
  • Atrisināts
    UTC
    Atrisināts

    Maintenance automations issue is now resolved! Thank you for you patience.

  • Uzrauga
    UTC
    Uzrauga

    We fixed this issue and monitoring the results! We also moved to a more resilient way of doing these automations it in the future. Thank you for your patience!

  • Identificēts
    UTC
    Identificēts

    We're currently facing issues with automatic scheduled maintenance starts, completes and reminders not triggering correctly. We recommend not using them until we fix that issue. We're working on it and we'll send you an update once it's fixed!

nov. 2022

Had a major outage affecting our dashboard, API and private pages
AtrisinātsLiels pārtraukums2 stundas 6 minūtes
  • Atrisināts
    UTC
    Atrisināts

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Uzrauga
    UTC
    Uzrauga

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage

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nov. 2022 līdz janv. 2023

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