Instatus - Had a major outage affecting our dashboard, API and private pages – Incidento informacija

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Had a major outage affecting our dashboard, API and private pages

Išspręsta
Didelis sutrikimas
Pradėta prieš daugiau nei 3 metusTruko apie 2 valandos

Paveikta

Private status pages

Didelis sutrikimas nuo 10:25 PM iki 12:31 AM

Dashboard

Didelis sutrikimas nuo 10:25 PM iki 12:31 AM

API

Didelis sutrikimas nuo 10:25 PM iki 12:31 AM

Notifications

Didelis sutrikimas nuo 10:25 PM iki 12:31 AM

Email

Didelis sutrikimas nuo 10:25 PM iki 12:31 AM

SMS

Didelis sutrikimas nuo 10:25 PM iki 12:31 AM

Atnaujinimai
  • Išspręsta
    UTC
    Išspręsta

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Stebima
    UTC
    Stebima

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage