Instatus - Had a major outage affecting our dashboard, API and private pages – ព័ត៌មានលម្អិតឧប្បត្តិហេតុ

ប្រព័ន្ធទាំងអស់ដំណើរការធម្មតា

បង្ហាញស្ថានភាពបច្ចុប្បន្ន

Had a major outage affecting our dashboard, API and private pages

បានដោះស្រាយការដាច់ធំ2 ម៉ោង 6 នាទី

បានរងផលប៉ះពាល់

Private status pages

ការដាច់ធំ ពី 10:25 PM ដល់ 12:31 AM

Dashboard

ការដាច់ធំ ពី 10:25 PM ដល់ 12:31 AM

API

ការដាច់ធំ ពី 10:25 PM ដល់ 12:31 AM

  • បានដោះស្រាយUTC

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • កំពុងតាមដានUTC

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage