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Had a major outage affecting our dashboard, API and private pages

TerselesaikanGangguan besar2 jam 6 menit

Terpengaruh

Private status pages

Gangguan besar dari 10:25 PM ke 12:31 AM

Dashboard

Gangguan besar dari 10:25 PM ke 12:31 AM

API

Gangguan besar dari 10:25 PM ke 12:31 AM

  • TerselesaikanUTC

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • PemantauanUTC

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage