Had a major outage affecting our dashboard, API and private pages - Detail insiden - Instatus Status

Had a major outage affecting our dashboard, API and private pages

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Gangguan besar

Dimulai pada hampir 4 tahun yang laluNovember 09, 2022Berlangsung 2 jam 6 menitNovember 09, 202222.25November 10, 202200.31UTC

Terpengaruh

Private status pages

Dashboard

API

Notifications

Email

SMS

Pembaruan

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November 10, 2022 pada 00.31UTC
Terselesaikan
November 10, 2022 pada 00.31UTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Pemantauan
November 09, 2022 pada 22.25UTC
Pemantauan
November 09, 2022 pada 22.25UTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!