Instatus - Had a major outage affecting our dashboard, API and private pages – Detail insiden

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Had a major outage affecting our dashboard, API and private pages

Terselesaikan
Gangguan Besar
Dimulai pada lebih dari 3 tahun yang laluBerlangsung sekitar 2 jam

Terpengaruh

Private status pages

Gangguan Besar dari 10:25 PM ke 12:31 AM

Dashboard

Gangguan Besar dari 10:25 PM ke 12:31 AM

API

Gangguan Besar dari 10:25 PM ke 12:31 AM

Notifications

Gangguan Besar dari 10:25 PM ke 12:31 AM

Email

Gangguan Besar dari 10:25 PM ke 12:31 AM

SMS

Gangguan Besar dari 10:25 PM ke 12:31 AM

Pembaruan
  • Terselesaikan
    UTC
    Terselesaikan

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Pemantauan
    UTC
    Pemantauan

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage