Instatus - Had a major outage affecting our dashboard, API and private pages – Bayanan abin da ya faru

Dukkan tsarin suna aiki

Had a major outage affecting our dashboard, API and private pages

An warware
Babbar tsayawa
An fara over 3 years agoYa dauki about 2 hours

Wadanda abin ya shafa

Private status pages

Babbar tsayawa daga 10:25 PM zuwa 12:31 AM

Dashboard

Babbar tsayawa daga 10:25 PM zuwa 12:31 AM

API

Babbar tsayawa daga 10:25 PM zuwa 12:31 AM

Notifications

Babbar tsayawa daga 10:25 PM zuwa 12:31 AM

Email

Babbar tsayawa daga 10:25 PM zuwa 12:31 AM

SMS

Babbar tsayawa daga 10:25 PM zuwa 12:31 AM

Sabuntawa
  • An warware
    UTC
    An warware

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Ana sa ido
    UTC
    Ana sa ido

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage