Had a major outage affecting our dashboard, API and private pages

Résolu

Panne majeure

Signalé le il y a plus de 3 ansnovembre 09, 2022A duré environ 2 heures22:25novembre 10, 202200:31UTC

Concernés

Private status pages

Dashboard

API

Notifications

SMS

Mises à jour

Résolu
novembre 10, 2022 à 00:31UTC
Résolu
novembre 10, 2022 à 00:31UTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Surveillé
novembre 09, 2022 à 22:25UTC
Surveillé
novembre 09, 2022 à 22:25UTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

Instatus - Had a major outage affecting our dashboard, API and private pages – Détails de l'incident