Instatus - Had a major outage affecting our dashboard, API and private pages – Détails de l'incident

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Had a major outage affecting our dashboard, API and private pages

RésoluPanne majeure2 heures 6 minutes

Concernés

Private status pages

Panne majeure depuis 10:25 PM à 12:31 AM

Dashboard

Panne majeure depuis 10:25 PM à 12:31 AM

API

Panne majeure depuis 10:25 PM à 12:31 AM

  • RésoluUTC

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • SurveillanceUTC

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage