Had a major outage affecting our dashboard, API and private pages

Resuelto

Caída mayor

Iniciado el over 3 years agoNovember 09, 2022Duró about 2 hoursNovember 09, 202210:25 PMNovember 10, 202212:31 AMUTC

Afectado

Private status pages

Dashboard

API

Notifications

SMS

Actualizaciones

Resuelto
November 10, 2022 a 12:31 AMUTC
Resuelto
November 10, 2022 a 12:31 AMUTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Supervisando
November 09, 2022 a 10:25 PMUTC
Supervisando
November 09, 2022 a 10:25 PMUTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

Instatus - Had a major outage affecting our dashboard, API and private pages – Detalles del incidente