Had a major outage affecting our dashboard, API and private pages - Detalles del incidente - Instatus Status

Had a major outage affecting our dashboard, API and private pages

Resuelto

Interrupción grave

Iniciado el hace casi 4 añosnoviembre 09, 2022Duró 2 horas 6 minutosnoviembre 09, 202222:25noviembre 10, 202200:31UTC

Afectado

Private status pages

Dashboard

API

Notifications

Email

SMS

Actualizaciones

Resuelto
noviembre 10, 2022 a 00:31UTC
Resuelto
noviembre 10, 2022 a 00:31UTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Supervisando
noviembre 09, 2022 a 22:25UTC
Supervisando
noviembre 09, 2022 a 22:25UTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!