Instatus - Had a major outage affecting our dashboard, API and private pages – Detalles del incidente

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Had a major outage affecting our dashboard, API and private pages

Resuelto
Caída mayor
Iniciado el over 3 years agoDuró about 2 hours

Afectado

Private status pages

Caída mayor de 10:25 PM a 12:31 AM

Dashboard

Caída mayor de 10:25 PM a 12:31 AM

API

Caída mayor de 10:25 PM a 12:31 AM

Notifications

Caída mayor de 10:25 PM a 12:31 AM

Email

Caída mayor de 10:25 PM a 12:31 AM

SMS

Caída mayor de 10:25 PM a 12:31 AM

Actualizaciones
  • Resuelto
    Resuelto

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Supervisando
    Supervisando

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage