Instatus - Had a major outage affecting our dashboard, API and private pages – Details zu Vorfällen

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Had a major outage affecting our dashboard, API and private pages

Gelöst
Großer Ausfall
Aufgetreten am vor mehr als 3 JahrenDauerte etwa 2 Stunden

Betroffen

Private Statusseiten

Großer Ausfall aus 10:25 PM zu 12:31 AM

Armaturenbrett

Großer Ausfall aus 10:25 PM zu 12:31 AM

API

Großer Ausfall aus 10:25 PM zu 12:31 AM

Notifications

Großer Ausfall aus 10:25 PM zu 12:31 AM

Email

Großer Ausfall aus 10:25 PM zu 12:31 AM

SMS

Großer Ausfall aus 10:25 PM zu 12:31 AM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Überprüfung
    UTC
    Überprüfung

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage