Instatus - Had a major outage affecting our dashboard, API and private pages – Details zu Vorfällen

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Had a major outage affecting our dashboard, API and private pages

Gelöst
Schwerer Ausfall
Aufgetreten am vor fast 4 JahrenDauerte 2 Stunden 6 Minuten

Betroffen

Private Statusseiten

Schwerer Ausfall aus 10:25 PM zu 12:31 AM

Armaturenbrett

Schwerer Ausfall aus 10:25 PM zu 12:31 AM

API

Schwerer Ausfall aus 10:25 PM zu 12:31 AM

Notifications

Schwerer Ausfall aus 10:25 PM zu 12:31 AM

Email

Schwerer Ausfall aus 10:25 PM zu 12:31 AM

SMS

Schwerer Ausfall aus 10:25 PM zu 12:31 AM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Überwachung
    UTC
    Überwachung

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage