Instatus - Had a major outage affecting our dashboard, API and private pages – Hændelsesdetaljer

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Had a major outage affecting our dashboard, API and private pages

Løst
Stort udfald
Påbegyndt over 3 år sidenVarede cirka 2 timer

Påvirket

Private status pages

Stort udfald fra 10:25 PM til 12:31 AM

Dashboard

Stort udfald fra 10:25 PM til 12:31 AM

API

Stort udfald fra 10:25 PM til 12:31 AM

Notifications

Stort udfald fra 10:25 PM til 12:31 AM

Email

Stort udfald fra 10:25 PM til 12:31 AM

SMS

Stort udfald fra 10:25 PM til 12:31 AM

Opdateringer
  • Løst
    UTC
    Løst

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Overvåger
    UTC
    Overvåger

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage