Instatus - Email confirmations, New slack & discord subscriptions are not working for some status pages – Incident details

All systems operational

Email confirmations, New slack & discord subscriptions are not working for some status pages

Resolved
Partial outage
Started over 4 years agoLasted about 2 hours

Affected

Notifications

Partial outage from 1:32 PM to 3:18 PM

Slack

Partial outage from 1:32 PM to 3:18 PM

Discord

Partial outage from 1:32 PM to 3:18 PM

RSS & Atom

Partial outage from 1:32 PM to 3:18 PM

Updates
  • Update
    Update

    Found out that a very small percentage of pages were affected by this, mainly newly created status pages, and status pages that got the latest release.

    Currently releasing a fixed version for them!

  • Resolved
    Resolved

    Vercel helped me to fix this. The fix should be released to every status page, however.

    It's currently shipped to our status page and releasing the fix to all status pages right now. Starting with Pro customers, and affected status pages.

    If you're affected and want to get it ASAP, please email me at ali@instatus.com

  • Identified
    Identified

    Some status pages are experiencing issues with:

    • Customers confirming their email address after subscribing to a status page
    • Customer subscribing to Slack and Discord

    Created a support request to @Vercel, and currently waiting for them to resolve the issue