Instatus - Had a major outage affecting our dashboard, API and private pages – Detalls de l'incident

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Had a major outage affecting our dashboard, API and private pages

ResoltInterrupció important2 hores 6 minuts

Afectat

Private status pages

Interrupció important de 10:25 PM a 12:31 AM

Dashboard

Interrupció important de 10:25 PM a 12:31 AM

API

Interrupció important de 10:25 PM a 12:31 AM

  • ResoltUTC

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • SupervisantUTC

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage