Instatus - Had a major outage affecting our dashboard, API and private pages – Detalls de l'incident

Tots els sistemes operatius

Had a major outage affecting our dashboard, API and private pages

Resolt
Interrupció important
Iniciat fa més de 3 anysVa durar aproximadament 2 hores

Afectat

Private status pages

Interrupció important de 10:25 PM a 12:31 AM

Dashboard

Interrupció important de 10:25 PM a 12:31 AM

API

Interrupció important de 10:25 PM a 12:31 AM

Notifications

Interrupció important de 10:25 PM a 12:31 AM

Email

Interrupció important de 10:25 PM a 12:31 AM

SMS

Interrupció important de 10:25 PM a 12:31 AM

Actualitzacions
  • Resolt
    UTC
    Resolt

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Supervisant
    UTC
    Supervisant

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage