Had a major outage affecting our dashboard, API and private pages

Вырашана

Сур'ёзная недаступнасць

Пачалося амаль 4 гады тамулістапада 09, 2022Доўжылася 2 гадзіны 6 хвілінлістапада 09, 202222:25лістапада 10, 20220:31UTC

Закранутыя

Private status pages

Dashboard

API

Notifications

SMS

Абнаўленні

Вырашана
лістапада 10, 2022 у 0:31UTC
Вырашана
лістапада 10, 2022 у 0:31UTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
Маніторынг
лістапада 09, 2022 у 22:25UTC
Маніторынг
лістапада 09, 2022 у 22:25UTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

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