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Had a major outage affecting our dashboard, API and private pages

Həll edildiBöyük kəsilmə2 saat 6 dəqiqə

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Private status pages

Böyük kəsilmə başlanğıc 10:25 PM bitiş 12:31 AM

Dashboard

Böyük kəsilmə başlanğıc 10:25 PM bitiş 12:31 AM

API

Böyük kəsilmə başlanğıc 10:25 PM bitiş 12:31 AM

  • Həll edildiUTC

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • İzlənilirUTC

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage