Had a major outage affecting our dashboard, API and private pages - تفاصيل الحادثة - Instatus Status

Had a major outage affecting our dashboard, API and private pages

تم الحل

انقطاع كبير

بدأ في منذ ما يقارب 4 سنواتنوفمبر 09, 2022استمر ساعتان 6 دقائقنوفمبر 09, 202222:25نوفمبر 10, 202200:31UTC

متأثر

Private status pages

Dashboard

API

Notifications

Email

SMS

التحديثات

تم الحل
نوفمبر 10, 2022 في 00:31UTC
تم الحل
نوفمبر 10, 2022 في 00:31UTC
Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.
قيد المراقبة
نوفمبر 09, 2022 في 22:25UTC
قيد المراقبة
نوفمبر 09, 2022 في 22:25UTC
We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!