Instatus - Had a major outage affecting our dashboard, API and private pages – Voorvalbesonderhede

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Had a major outage affecting our dashboard, API and private pages

Opgelos
Groot onderbreking
Begin meer as 3 jaar geledeHet geduur ongeveer 2 ure

Geraak

Private status pages

Groot onderbreking van 10:25 PM tot 12:31 AM

Dashboard

Groot onderbreking van 10:25 PM tot 12:31 AM

API

Groot onderbreking van 10:25 PM tot 12:31 AM

Notifications

Groot onderbreking van 10:25 PM tot 12:31 AM

Email

Groot onderbreking van 10:25 PM tot 12:31 AM

SMS

Groot onderbreking van 10:25 PM tot 12:31 AM

Opdaterings
  • Opgelos
    Opgelos

    Issue was resolved by implementing a database restore! We will work on having documented steps to implement in case an unexpected database outage occurs so that we can resolve this quicker in the future.

  • Monitering
    Monitering

    We had an unexpected outage affecting our AWS Aurora database cluster. This resulted in our customers not being able to login to their dashboard, access the API, or access private status pages for about 2 hours. We implemented a database restore as suggested by AWS, and services are back to normal again!

    aws-outage